Beall’s Outlet Employees Protest Treatment
Sebastian, Florida
(by Connie Spicer)
June 22, 2010
Employees and former employees of Beall’s Outlet, a division of Beall’s Department Stores, were protesting at the Roseland Plaza store on US 1 in Sebastian Monday. Signs noting “Unfair Practices” and “Beall’s Discriminates Against Age” were lofted in anger as nearly a dozen women protested what they view as discriminatory and unfair labor violations, primarily on the part of one district manager, though others are also noted.
I asked the ladies if there was a spokesperson and was introduced to Brenda Petito, a former manager of Beall’s Outlet’s Vero Beach store. Petito says she was a manager there for 2 years, and previously managed the Gainesville Beall’s Outlet store for two years. She and Lisa Forsberg, a 6-year former manager at this same Sebastian store where they were protesting, had numerous complaints about the treatment of themselves, other managers and employees of Beall’s, and were very anxious to promote their grievances.
Petito said that this district manager, Nicole Martinez, has made inflammatory and discriminatory comments, and even terminated individuals due to their age, disability, and gender, citing a situation where Martinez told her directly, “We need to get rid of these older employees”. She also claimed that Martinez didn’t want men working in the stores, and went as far as terminating a male worker hired by Petito in retaliation for Petito’s resignation – a resignation which she feels she was forced to offer. Petito and Forsberg went over Martinez’ as per corporate policy only to be reprimanded for doing so. The Regional Manager, Jerry Izzi, allegedly forced Lisa Forsberg into quitting her job at one store while Petito was working with Martinez at another. When Brenda Petito quit her position due to the working conditions, Florida’s Agency for Workforce Innovation Unemployment Compensation Program found, “The quitting was with good cause attributable to the employer” and is charging the employer for her benefits.
Another employee, who asked to remain anonymous, said she has been fighting cancer for some time. The district manager allegedly wrote her up for “wearing unapproved clothing”, because she wore a cap to cover the hair loss resulting from her chemo treatments.
Ms. Nadine Kelley was a 3-year manager for Beall’s Outlet. She says her salary was based on a 40-hour work week, but, like all managers, she was on call 24 hours a day, every day-as managers are. She says she understands that her duties and responsibilities to Beall’s and to her employees were for more than 40 hour work weeks, but that often managers were used as unpaid labor, made to work their own and their staff’s jobs – and not paid – for often another 20 to 40 hours per week. Many times they were expected to take over for the hourly workers and were unable to even eat or take reasonable breaks. She says she was forced to dock hourly workers pay and to write them up for issues beyond their control, most often for health or age-related issues about which, she, Kelley, was sympathetic and understanding.
Kelley, Forsberg and Petito each commented on a situation in which Kelley, coming in as a new manager at Beall’s, was discussing with Martinez situations with employees. Kelley says that Martinez pointed one female employee out, noting that the employee had had breast cancer, and commented that the employee now “had (it) a second time. How many times can you get (breast cancer)?”
She also noted that she, herself, recently had to undergo a hysterectomy and was off under the FMLA (Family and Medical Leave Act); and yet was called in to work despite that – being told by Martinez, “how long does it take to recover from (a hysterectomy)”? Kelley says she remained in touch with her key employees and had other situations to directly comment on.
She noted one employee, who was disabled from arthritis, was off work for some time due to the disease. She was called back to work on a limited disability. The day she returned to work, Martinez called her in and terminated her because the store suddenly “didn’t have an available opening”.
I asked the ladies if they had specific proof of incidents, and, with the exception of Brenda Petito’s ruling by Unemployment, they noted the time-clock records, write-ups and hearsay evidence in Beall’s files would validate them.
While I was there, a gentleman pulled up in a truck to inquire what was going on. He said he didn’t want to leave his name, but said he was a deputy sheriff and retired Vietnam War veteran who dated a former Beall’s employee. I asked him how he felt about these employees, protesting the company the way they were, and he advised, “If they can prove their case, they should go for it!” His comments left little room for doubt that his lady friend had also encountered issues with her employment with Beall’s.
These employees and others will be protesting again at another Beall’s Outlet in the next few days and hope to garner more support. I will attempt to contact Ms. Martinez and Mr. Izzi along with Beall’s corporate offices for their comments on this story and will post that article when that happens and also plan to cover the next protest. Brenda Petito is currently waiting a decision by the EEOC regarding her claims, and is hoping to file a class action lawsuit afterward, if given the right to sue by the EEOC.
CJS
Please note: several updates were made to this article from it’s original publication on 6/22 to reflect new information received. Thank you!




I have worked for Beall’s Outlet for four years, and has known Nicole Martinez also for four years. I have never known her to be like the person you describe in this blog. We have a 84 yr. old woman and a 71 yr. old woman who work with me, and the older one really doesn’t do her job at all well, and nicole has never, ever said anything bad about her, nor anyone else in our store. the people who are giving everyone trouble, walked out on their own free will. what you people are saying, is all a lie……
Hi Lorraine,
Thank you for your response. As I originally reported, I am a business person in the plaza. I wrote the article because I am concerned about what will happen in the plaza when ANYTHING goes on, because it affects my store and my business.
I appreciate your concern and feeling that there are people who are not divulging information properly. I must say to you, however, that this blog has now been posted for two weeks, and in that time it has had a few hundred views–I assume primarily by Beall’s employees since they are the ones who will mostly care about what goes on and what is said here.
You are the only person (or perhaps I should say the very first person) of the nearly 700 readers who has said these claims are untrue. There was, or is, an investigation about the claims and I am sure that due diligence (and hopefully justice) will prevail. You must understand that I did ask for and received proof of certain of these allegations.
You surely know that not all of these people can be making up what is being said. And you also certainly know that not “all” of the people who have given me their stories quit or were fired from Beall’s Outlet Stores. Some requested that I not use their name out of fear of retaliation by management because they are still employed by Beall’s. Mr. Collins gave me the Tip Line phone number, and I posted that so channels could be gone through also; in the interests of the company.
I am sorry if you feel what is being said is a lie. I would like to ask the 84-year-old woman and the 71-year-old woman what they do in their jobs. I would also like to ask you what kind of job would you like to be doing at 84? God, woman, I’ll be lucky to be alive, let alone working at either age! I’m sure both ladies are happy to have jobs in this economy to supplement any other monies they may have coming in. And I doubt that either one would appreciate hearing you say that “the older one really doesn’t do her job at all well”. It is just that kind of comment that creates the age discrimination case, Lorraine. Now, I have no idea how old you are, but do you really think that at their age they should be physically able to do all the same things that you can, as quickly? Not a feasible option, in most cases.
In this particular report, please do not infer that I am a liar; I merely reported what was said and the proof I received. I feel very strongly about these issues and I believe that many of the situations are, in fact, true and honest accountings of situations that have occurred at the stores. I’ll ask for proof from you as I did from them that the people who have told their stories are liars. Do you have such proof? If so, I will be happy to post it also and get to the bottom of the issue. Seems to me that this is a bit more than just a bunch of disgruntled employees.
I wish you the best in your job. I’m sure things will settle down and folks will go on about their business. I’m sure Ms. Martinez will appreciate you standing up for her, since apparently no one else will. At least for now. When they do, I will allow their comments also, and I’ll rebut them as I see the need.
Have a wonderful holiday weekend!
I am 57 yrs old, and do my job very well. All I am saying, if you can not do your job any longer, you should retire and let someone who needs the job to support their family have it. It’s not fair for your co-workers to have to do their job and also the other persons job as well. And I was not talking about bealls, I was talking about Nicole. I know she would not say the things they are saying she said….. thank you for your time.
Lorraine, when will you retire? Are you in a position where that is going to be possible for you? Will you be able to survive after you retire on what pensions you may have, on Social Security? Will you have all your medical expenses paid for? Will you have family members that you can completely depend upon to help you out if you should need it? Because, I can tell you, many people over retirement age can’t survive on Social Security, a pittance of a pension and Medicare. Many don’t even get that!
My mother is a great example. She worked hard all her adult life to raise us kids, and then went back to work. She got a nice job, good pay, good benefits. She hasn’t got a pension, but she got into the IRA program and gets about 3-5 grand a year disbursements. Her only other income is SSA-$800.00 a month.
Who can live off of that? She is 75, right in the middle of the ages of the two ladies you wrote about, and if she could work, she would.
Are you saying the ladies who work with you can no longer do their jobs? If so, then you should be able to talk to your manager about it. Your manager should discuss with each person the nature of their “slacking”, and then perhaps move them into a position that requires something different from them. You have to understand the nature of business because Beall’s – and any company, for that matter – who hires anyone with a disability or who is “aged”, or who falls into any of the other “discriminatory” EEOC labels, treads a very fine line. The manager who does not know how to deal with these situations is putting himself or herself in a position where, if all they do is take complaints, they are likely to decide to terminate for an invalid reason (i.e., due to the persons age or physical ability), especially if they were hired with those issues to begin with. It’s called discrimination, and that is illegal in this country. So calling for someone to retire and make room for others is like saying “you’re too old to work. Go home and die”… Would you want someone to say that about you? You aren’t that far off of these particular thresholds yourself, dear at 57. And, by the way, that kind of comment IS age discrimination. Period.
I understand that you were discussing Ms. Martinez, who is no longer with the company as I understand it. I have no problem with what you said about her, and for her. What I am hearing from YOU, Ms. Kryceski, is that you feel inconvenienced by these older workers-your co-workers. That you feel they should retire and stop working because they can’t do their job. I am telling you that they cannot be put out of their jobs because of their age. Their job can be changed, moved or adjusted and you, Lorraine, should complain to your manager if you feel that you are doing their work also. You should complain because you are right–you should not have to do the work of two other employees, and Beall’s may have to hire someone to fill the gap. Believe me, though, these ladies, hired by Beall’s, have every right to their jobs, and I hope they keep them. We all need a reason to get up in the morning. We all need to feel useful. I admire their attitude and gumption.
And I wish you the very best of luck!
I just want to say that I am at the Bealls Department store not Bealls Outlet in Jacksonville,Florida. I think after reading & much research about the company ; working there they are very much focused on the company. They want to do what is best for the company. They are not sympathetic about personal issues, illness, or anything.
We just had a manger get married and we didn’t give her a bridal shower or anything. The company doesn’t seem to want to waste there time on bridal, baby or any other kind of shower that brings people close together. Its fine to be work focused on work but you should want to share in some of your co workers life’s experiences because you spend so much time with them.
In my store we have older people that work, and they only have to open the store and don’t have to close. We have maybe 3 older women that close and that’s it. Personally, for us younger people we think that is so wrong. An a lot of the old people are very bitter to the young I have never seen this in a company before. I think no matter what age you are if you have open availability you should close too.
My pay is pretty decent since I am fairly new to the company but so far I just don’t like how you just don’t feel like a team. I get along good with everybody at my work , but if I had to call out because I was deathly ill or a family emergency they wouldn’t care. They would just take points off on my attendance and not excuse it. I recently had to go to the doctor because I was so sick when I woke up. I told my store manger and she wanted to make sure I got an apt on my lunch break and came back for the rest of my shift. I came back with a signed note from my Primary Care doctor and I was ten mins late. I was told that was good I got a note but just because its excused it will still count. Meaning they would take points off on my walk through but legally couldn’t write me up for it. I think thats totally messed up. But like I said there main interest is the company. Making sure they have enough coverage because the mangers are over worked as it is and they are trying to run a huge store on a skeleton crew.
Bealls, isn’t the only retail company like this I am sure there are other companies like this one. I like what I do and I am happy to have a job but it would be nicer if they were more understanding and fair.
Hi Sunfire,
I understand your frustration with the “corporate mentality”, having worked retail for a good portion of my life. It truly IS about about their bottom line and not what is best for the employees to make for a better corporate health. I am a firm believer that happier employees are more able to properly promote their company, are more loyal and will do a much better job, productivity-wise than someone who feels unappreciated and worthless.
Overall, the comments I am getting from your fellow employees is the same as your own. I would ask you, were I involved in the company itself (which I obviously do not and am not), first, have you followed the company policy to voice your grievances? Secondly, if you feel you can’t talk to your managers, then use the anonymous hotline to report the situation and get an investigation going. Nothing changes if people fail to take action!
What most employees do, regardless of the company they work for, is to fail to plan. What I mean by this is that you have a grievance that may be very viable-something for which you can and should take action, but most people simply want to complain about it, rather than to make things better. Or, if they do make a complaint, it becomes a “it’s me against them” situation-no documentation and definitely no-win for you and other employees.
Without taking a proactive stance to prove your grievance (by documenting a conversation or a write up, by getting a statement from any witness, by making sure you are carefully observing times in and out and more), you become something most companies don’t want – a complainer rather than a person of action. Let me just say, I’m not pointing a finger at you, Sunfire, this is a general statement which applies to the average employee at the average company who has a beef with that company.
Being able to provide validation or documentation of an event is important. In fact, I think it is so important that I’m going to stop my reply and I’m going to create a new heading for a brand new post for my blog… I’ll be interested to hear what you — and others — think about it.
Keep up the good fight in the meantime, follow procedures, and hang in there. Those who persist can improve.
My 2 cents worth,
Connie
please send more imfor about this,i have same problem thanks
Ana, sorry for the delay. I need for you to send me a direct email and I’ll be happy to respond.